Step 2 of 3 / Dental Recovery Scan

Three short steps about your practice

This scan is built for practices already billing more than $1 million a year. Answer from memory. Rough numbers are fine. The point is to find where patients and enquiries are being lost.

Step 1 of 3 25%

Your patient database

What is already inside the practice management system, and what a returning patient is worth.

How many active patients are in your database?

Seen in the last 18 months, give or take.

How many inactive patients are sitting in there?

Records with no visit for 18 months or more.

Which practice management system do you run?

This decides how we pull and segment the patient export.

What is your average hygiene appointment value?

Your own figure, before any treatment that follows from it.

Your follow up

How overdue patients and new enquiries are handled in a normal week.

How are overdue patients followed up today?

Pick the one that describes a normal week.

Are inactive patients segmented by recency?

For example under 6 months, 6 to 12 months, 12 to 24 months, and 24+ months.

What happens when a new enquiry comes in?

The first hour after an enquiry decides most of the outcome.

Your marketing and reporting

Where new patients come from, what you spend and what you can see afterwards.

Where do new patients come from right now?

Select every channel that brings you enquiries.

What is your monthly ad spend?

Media budget only, across every paid channel.

Can you connect marketing to booked appointments and revenue?

End to end, from the channel through to production.

That is everything. Your scan is ready.

Your results break down four areas: database opportunity, follow up infrastructure, marketing attribution and patient reactivation status. Nothing is emailed to you, it is on the next page.

Your answers stay in this browser until you send them to us. We never ask for patient names, records or anything identifying a patient.